Shipping Policy & Rates
Free Shipping on All USA Orders over $50 (Including Alaska and Hawaii).
International Shipments - Rates will be available during checkout process
USA DELIVERIES
Delivery Method | Delivery Cost |
MyLoveStone |
Carrier Delivery Time |
Total Delivery Time* |
USPS PRIORITY MAIL |
FREE > $50 |
1 - 2 Business Days | 2 - 3 Business Days | 3 - 5 Business Days |
Business Days: Monday - Friday, excluding federal holidays within the United States.
Processing Time
Orders for in-stock merchandise received on Monday through Friday are usually processed the same day, or by the end of next business day. Orders received on Saturday are usually processed by the end of Tuesday and Sunday are usually processed by end of day Wednesday. All expedited priority orders must be placed by 12 noon Central Standard Time (CST) to be processed on the same business day. If placed after this, your order will be processed the following business day.
If an item is back-ordered, we will notify you and let you know of delay. We don't charge your card until item is shipped, we only authorize the amount.
Made to Order Items
Because some items are made to order and take 3 to 5 weeks for delivery, they cannot be shipped via Express or Overnight Delivery.
Hawaii and Alaska
Whenever possible, orders shipped to Hawaii and Alaska will be sent via US Priority Mail. For all orders shipped to Alaska, Hawaii or Guam, please allow an additional 3 to 5 business days for delivery.
P.O. Boxes
Orders that are being shipped to a Post Office box address are sent via USPS - UPS will not deliver to a Post Office address. In some cases, MyLoveStone will request a street address if delivery to the Post Office address is not possible.
* Please note that 1 Day Air shipping excludes orders that contain hazardous materials, backordered items or orders that are placed on hold for customer credit protection.* Estimated delivery times are pending credit approval and item availability.* Express and Priority services are not available on packages shipped to PO Box or APO locations.
INTERNATIONAL DELIVERIES
Delivery Method |
Delivery Cost |
MyLoveStone
Processing Time |
Carrier Delivery Time |
Total Delivery Time |
STANDARD INTERNATIONAL |
Available at Checkout |
1 - 2 Business Days | 3 - 10 Business Days | 5 - 12 Business Days |
Business Days: Monday - Friday, excluding federal holidays within the United States.
Important Legalese: All international orders are subject to local fees, taxes, duties and customs. MyLoveStone does not cover these additional charges, and the charges can be significant, so check with your local Customs office before you order.
Processing Time
Orders for in-stock merchandise received on Monday through Friday are usually processed the same day, or by the end of next business day. Orders received on Saturday are usually processed by the end of Tuesday and Sunday are usually processed by end of day Wednesday. All expedited priority orders must be placed by 12 noon Central Standard Time (CST) to be processed on the same business day. If placed after this, your order will be processed the following business day.
Made to Order Items
Because some items are made to order and take 3 to 5 weeks for delivery, they cannot be shipped via Express or Overnight Delivery.
* Please note that 1 Day Air shipping excludes orders that contain hazardous materials, backordered items or orders that are placed on hold for customer credit protection.* Estimated delivery times are pending credit approval and item availability.* Express and Priority services are not available on packages shipped to PO Box or APO locations.